Year of manufacture 2018-now

SUI FW 4.4.3.7

May 31, 2024

New Features

• Support for the TMM sensor P218 added to the models ST1, ST3 & ST5 (with chain).

Various optimizations

• Various optimizations.

SUI FW 4.4.3.5

April 18, 2024

New Features

• Support for the AURA Smart Helmet by UNIT1 added.

Various optimizations

• Various optimizations.

SUI FW 4.4.3.4

February 7, 2024

Various optimizations

• New firmware "V 1.2.14" for certain motor controllers.

SUI FW 4.4.3.3

November 20, 2023

Cruise Control

• Cruise Control is available as a new downhill assistant with adjustable target speed

• Activation and deactivation by long press on the minus button

• Adjustment of target speed in adjustable speed increments using minus and plus button

• The recuperation mode can be configured under Menu/Bike/Recup Mode

  • Mode: Here you can choose between the new «Cruise Control» or the previous «Recup» mode

  • Pedaling: Defines the force required on the pedals to automatically deactivate the selected mode.

  • Speed: Speed steps when increasing/decreasing speed with [+] or [-] button in Cruise Control mode

• The “Cruise Control” and “Recup” mode cannot be activated when the battery is 100% charged

Wake up from standby

• Increased sensitivity of the acceleration sensor. Shocks and movements lead to a faster wake-up of the vehicle and thus to a more effective anti-theft protection in standby

• Unlocking the bike via the OMNI app now leads to the vehicle waking up, even if it was not locked before

• Connecting the charger to the bike will wake it up

Firmware Update via OMNI BT App

• Concerns the installation of firmware updates on Stromer OMNI B with OMNI BT app

• The connection status for Bluetooth tethering is now also displayed in the status bar

• Fixes an error where the update was offered for installation again immediately after successful installation

Pinion Smart.Shift

• New firmware «V1.6.5» for Pinion Smart.Shift. If necessary, the firmware update will be installed after confirmation

• Optimized error handling for Pinion Smart.Shift

• Gear display for Pinion Smart.Shift revised. Now supports 12 and 9 gear version.

Various optimizations

• Revised display of the Crash Alert function

• Added support for NB-IoT fallback, Komm module FW 4.6.9.4 required

• New firmware "V 3.1.4" for battery BQ655. The firmware will be installed automatically after confirmation if necessary

• New firmware "V 1.0.1.7" for the battery BQ1440. The firmware will be installed automatically after confirmation, if necessary

• New firmware "V 1.2.20", "V 1.3.10" and "V2.0.10" for certain motor controllers. The firmware will be installed automatically, if necessary after confirmation

• New firmware "V 02-0122-0123" for the second generation Blubrake ABS. The firmware will be installed automatically if necessary after confirmation

• Improved troubleshooting during operation and handling of the error display

• This update introduces optimizations to improve stability

• Various optimizations

SUI FW 4.4.1.5

Mai 23, 2023

Various optimizations

• New firmware «V 2.0.10» for EDS Controller MC3. The firmware update will be installed automatically after confirmation, if necessary

• New handling in standby leads to a better calibrated battery level for certain battery types.

• Various optimizations

SUI FW 4.4.1.4

March 9, 2023

Optimizations Pinion Smart Shift

• Optimization to reduce unwanted double shifting operations

• Smart Shift shifting operations now lead to a reset of the standby timer and are taken into account by the SmartLock function

Optimizations Blubrake ABS

• New firmware "V02-0112-0113" for ABS generation 2 - optimizations for the shutdown process. The firmware is installed automatically after confirmation, if necessary

Various optimizations

• Improved user prompt for battery ejection in the charging screen

• New firmware updates are available for the following batteries, which will optimize recharging/float charging with the CR246. The firmware updates will be installed automatically after confirmation, if necessary

  • BQ500 V4.57

  • BQ814 V1.58 or V3.58

  • BQ983 V2.58

• Compatibility for new components added

• Compatibility for ST2 Pinion was added

• Various optimizations

SUI FW 4.4.0.10

January 30, 2023

Optimizations Pinion Smart Shift

• New firmware "V1.6.0" for Pinion Smart Shift - contains a correction for shifting at negative temperatures. The firmware is installed automatically after confirmation, if necessary

Optimizations Blubrake ABS

• New firmware "V01-0104-0108" for ABS generation 1 - optimizations for the shutdown process. The firmware is installed automatically after confirmation, if necessary

Various optimizations

• Adjustment of the assistance activation for Stromers with Smart Shift

SUI FW 4.4.0.9

November 28, 2022

Various optimizations

• Fixed a smartlock bug that caused frequent disconnects with 4.4.0.8.

• Optimization of the support calculation for bikes with Pinion Smart Shift

• Adaptation Stromer logo

SUI FW 4.4.0.8

November 17, 2022

Various optimizations

• New firmware version "02-0092-0092" for ABS generation 2

• Fixed a Smartlock bug where the Stromer, with a connected device nearby, would not unlock after being switched on

• A bug has been fixed that could cause problems when performing multiple component updates

• Added support for new components

• Various optimizations

• Compatibility for the ST7 was added

New Features

• New Bluetooth service "OMNI APP" for a future function, was added in the Bluetooth menu

• Support for the helmet "Stromer Smart Helmet", the Stromer can be connected to the helmet via Bluetooth. When the brakes are applied, the brake signal is sent to the helmet and displayed by means of integrated brake light

Connectivity

• Improved Bluetooth pairing with multiple or consecutive devices

SUI FW 4.3.9.5

August 10, 2022

Various optimizations

• Extended error handling and new firmware for the CR246 charger

• New firmware "V5.4" and "V6.4" for the BQ814 and BQ983 batteries. The firmware updates are installed automatically after confirmation, if necessary

• Optimized error handling GPS module and improved transmission of position data

• Reduced startup time

ST2 Belt optimizations

• Adjustment of the sensor calibration method

• Performance optimizations at low speeds

New Features

• Maintenance recommendation, service icon on the OMNI interface after the first 500 km

• Renewed maintenance recommendation, service icon appears 1 year / 3,000 km after last maintenance

• The maintenance interval can be configured by the dealer

• In the Stromer OMNI app, the maintenance can be reset, and the Maintenance reminder can be turned on/off

• Support for a new feature has been added

SUI FW 4.3.8.5

March 16, 2022

New Functions

• To protect the battery from deep discharge, the Stromer is automatically switched off when the battery level is low.

Connectivity

• The connectivity upgrade for the Stromer ST1 LCI with OMNI Interface C has been unlocked (unlocks the Stromer OMNI App).

• Stromer ST1 LCI without connectivity upgrade can now connect the Stromer BT App.

• Optimizations have been made to the cellular communication.

• The connection process as well as the stability of the connection between OMNI Interface B & C and the Stromer BT App, has been optimized.

• A bug that prevented the Stromer BT App from installing a software update on the OMNI Interface B has been fixed.

• Improvements have been made to the user interface of the software update via Bluetooth for the OMNI Interface B.

• As soon as the Stromer BT App or the smartphone is connected to the OMNI Interface B, the connection status is shown in the information bar.

Battery

• Sometimes the error code "210003" was displayed when the Stromer was switched on because the battery or the power supply was switched on with a delay. New, the error is cleared when the power supply was successfully switched on.

• If an overvoltage is detected, then the recuperation is deactivated.

Charger

• Sometimes, after removing the charger, the error code "210110" was displayed on the Stromer because the power supply was not below a specified threshold during the functionality check after 1 second.

  Now the error is only displayed after 4 seconds.

• If the type of the connected charger cannot be identified, the type of the previously connected charger no longer applies. This prevents the wrong firmware from being downloaded for the charger.

Various optimizations

• Now, the sensor value is monitored and tracked to ensure consistent support.

• It is now detected whether pedaling is taking place during the ride.

• If the PIN code is forgotten/lost on a Stromer with OMNI Interface C, the code can be reset by the specialist dealer after presentation of a vehicle ID or proof of purchase.

• Due to a compatibility error, the error code "210009" was displayed in isolated cases on vehicles with a Supernova M99 Pro headlight.

  This error has been fixed.

• Added support for the new ST3 Pinion model.

• There is a firmware update "01-0104-0107" for the Blubrake ABS system. The firmware update will be installed automatically after confirmation if necessary.

• Support for the Blubrake ABS Generation 2 has been added.

SUI FW 4.3.4.6

06.10.2021

Various optimisations

• If a new QR code is requested under Menu/Bike/OMNI to connect a "Stromer OMNI user account", the OMNI interface first checks whether a user account is already connected to this Stromer. If a user account has already been connected, then a note is displayed instead of a QR code.

• A firmware update (V. 01-0103-0105) is available for the Blubrake ABS system. The firmware update is installed automatically, if necessary, after confirmation.

• With this update, optimizations have been made to the performance (for all Stromers older than 2018).

SUI FW 4.3.4.1

11.06.2021

Various optimisations

• New when driving in sport mode (ST5 only), the sensor sensitivity is set to 100%. For modes 1,2 & 3, the sensitivity can still be set manually.

• Some text errors in "Dutch" have been corrected.

• If the PIN code is forgotten/lost on a Stromer with OMNI Interface B, the code can be reset by the specialist dealer upon presentation of a vehicle ID or proof of purchase.

• As soon as a firmware update is available for a component (ABS, battery, lighting, controller and charger), it is displayed by means of a new icon in the status bar. The installation can be started manually via "MENU/SYSTEM".

• The bootloader of the OMNI Interface B & C is updated to version 2019.01 (previously 2016.11) with this update. This fixes an error which meant that an OMNI could no longer be started after an update.

SUI FW 4.3.3.2

11.03.2021

Battery

• New firmware updates are available for the following batteries. The firmware updates if necessary are installed automatically after confirmation.

  - 500Wh V4.56 - 618Wh V1.A.5 - 814Wh V1.57, V3.57 or V5.3 - 983Wh V2.57, V6.3 or V0.A.5

• For batteries with firmware "0.A.5" or "1.A.5", the charging status should now be displayed less erratically.

• For batteries with firmware version "1.57", "2.57", "3.57", "4.56", "5.3" or "6.3", the safety functions have been optimized.

• Driving clearance is withdrawn if it is determined that the battery cannot be deactivated.

Connectivity

• For Stromer ST1 (2019 or newer), which are equipped with an OMNI Interface C, the "SmartLock" function has been enabled.

• The sensitivity range of the SmartLock function has been extended. This allows the range in which the Stromer is unlocked/locked when the paired device is in the vicinity to be set more precisely.

Various optimizations

• The support dynamics of the individual support levels 1 to 3 were distributed more evenly. - Mode 1 is still very economical and corresponds to an ECO mode. - Mode 2 has been optimized (default setting) so that the assistance level is positioned midway between modes 1 & 3. The mode can be adjusted to personal needs via the Stromer OMNI app. - Mode 3 now provides slightly stronger support while maintaining the same sensor sensitivity.

• Optimizations were made to the sensor dynamics for Stromer ST5 & ST3. These adjustments have reduced the amount of force needed until the motor assistance kicks in.

• A QR code can now be displayed in Menu/Bike/OMNI (only with OMNI Interface C). This will make it possible in the future to link the Stromer with the account without having to visit the dealer (an update of the app is necessary, which will be released soon).

SUI FW 4.3.1.2

26.11.2020

Controller

• For the Motor Control Unit (MCU) of the new ST2 with belt drive there is a new firmware available, version 1.2.08 which will be installed automatically on the MCU if necessary.

Various optimizations

• Fixes a problem that led to an error being displayed after a firmware update of the motor controller.

• The valid range of the TMM sensor for the ST2 with belt drive was improved.

• The motor parameters for the new ST2 with belt drive were optimized.

SUI FW 4.3.1.0

11.11.2020

Charger

• A new firmware version 92 is available for the CR246 charger. To install it, the charger must be connected to the power supply and the installation must be confirmed with "yes". Caution: Do not disconnected the charger from the power supply during the installation is in process.

• New features allow batteries with low voltage alarm to be charged.

• Further optimisations prevent the occurrence of errors towards the charging process.

Various optimisations

• Support of new components

• The light button, which was previously without function on ST1, now activates/deactivates the night mode of the OMNI Interface B (for ST1 with OMNI Interface C, the "Automatic" option in "Settings/Background" must be deactivated for this).

SUI FW 4.2.4.4

13.08.2020

Battery

• For the 983Wh & 618Wh battery a new firmware (version 0.A.5 for 983Wh and 1.A.5 for 618Wh) is available. The firmware will be installed automatically if necessary after confirmation.

Components

• Support for new components.

• The software now recognizes whether an OMNI-B or OMNI-C is installed.

Connectivity

• Improvements were made to the Bluetooth connection.

• The pairing process between a Stromer with an OMNI-B and the Stromer BT App has been improved. Users of an android smartphone must update the Stromer BT app to the latest version.

• The cellular communication was optimized.

Various improvements

With this update further errors have been fixed.

SUI FW 4.2.3.8

24.06.2020

Security

• The input field for the PIN has been adapted for easier entry.

• In case of unintentional/incorrect PIN input, the entry can be reset by pressing the "Main Button".

Charger

• When the charger is connected to the Stromer, the status of the charging process is now shown on the display.

Battery

• For the 814Wh & 983Wh battery there is the new firmware version 56. If necessary, it will be installed automatically on the battery.

• Solves a problem where the charge level freezes while driving after charging.

• When the "Eject" button is pressed, the light and motor support is switched off for 10 seconds. This is a safety measure to protect the electronic components if the battery is disconnected/removed prematurely (before the Stromer is switched off).

  It is still recommended to switch off the Stromer first before removing the battery

  .

Various optimizations

• A new configuration has been added for bikes that are registered in Canada to make them compliant with the law (32Km/h and 500W). The change must be made by the dealer.

• Some minor bugs have been fixed.

SUI FW 4.2.2.2

January 31, 2020

Compatibility

• With this update new components are supported.

Various optimizations

• Corrects an error that caused no charge status to be displayed when switching on.

SUI FW 4.2.2.1

December 5, 2019

Safety and Security

• When the power is switched on, a check is made whether the 48V output can be deactivated. If the 48V output cannot be deactivated, the following error code is displayed.

  -

  E 210110

  The battery should not be reused and should be returned to the dealer for inspection.

• For the 814Wh & 983Wh battery there is the new firmware version 54.

  If necessary, it will be installed automatically on the battery. This firmware includes new protective mechanisms that permanently deactivate the battery in the event of a short circuit at the 48V output.

  If the battery has been deactivated, the following error messages appear on the OMNI.

  - E 210102 - E 210109

The battery cannot be reused and must be returned to the dealer for inspection.

• As of software version 4.2.1.10 on an OMNI B & C, a protection mode is activated if an overload is detected, which prevents the 48V output from switching on. The following error is displayed on the OMNI. - E 21000E

  The deactivation is cancelled as soon as one of the following batteries is used - Battery with FW 54, 0.9.6 or 1.9.6

  The deactivation can be deactivated after a check by the dealer.

Battery

• Corrects a problem that caused the battery not to be fully charged when OMNI was switched on.

SUI FW 4.2.1.8

21.October 2019

Security

• Error code 0x21000D "Battery current too high".

  Restart the vehicle, if the error persists: Remove the battery and contact your Stromer dealer!

• If a component connected to the 48V output fails, unexpected current and heat may be generated on that component. If this unexpected current is less than the battery cut-off limits, the 48V output of the battery is switched off by the OMNI and the charger is disconnected.

  The error code 0x21000D is also displayed.

Recuperation

• For recuperation via the [-] button, a linear ramp was introduced for speeds from 2 to 10 km/h, so that this type of recuperation behaves similarly to the recuperation via the brake(s).

• The right/rear brake now also has a stronger effect on recuperation, in case that both brakes are applied simultaneously.

Theft protection

• Adjusted parameters in theft mode, to block the motor even when the battery is fully charged.

• Horn as alarm system (switch on/off in the Menu -> Settings -> Alarm)

Various optimizations:

• Error management has been enhanced

• An error, which delayed the shutdown of the Stromer, has been fixed

• The calibration of the TMM sensor has been adjusted. Slight fluctuations should now have less effect on the driving behavior

• Software License Information in the “About”screen

• The Bluetooth menu has been redesigned to make it easier to use

• An error that prevented the bike to go into “lock mode” during charging has been fixed.

• Added support for new components

• Due to the missing mobile connection, the OMNI-B (only ST1 2019) cannot automatically adjust the time. There is a new setting in the Menu -> Settings -> Time -> Adjust.

SUI FW 4.2.0.3

18.07.2019

New Features

• ST1 Compatibility

• Updates can now be installed via Bluetooth (ST1 only).

• Among the settings, you can now set, if the horn should be used as an additional alarm in case of theft.

Various Optimisations

• The Bluetooth menu has been revised to make it easier to use.

• A bug that caused the power supply not to lock during charging has been fixed.

• Fixed a bug where the headlight did not work in ST1X theft mode.

• Added support for new components.

Year of manufacture 2014-2017

SUI FW 3.4.2.4

January 11, 2022

New features

• PUK feature added. If the PIN code is forgotten/lost on a Stromer with OMNI Interface, the PIN code can be reset by the specialist dealer upon presentation of a vehicle ID or proof of purchase.

SUI FW 3.4.2.1

June 11, 2018

Various optimizations

• Optimized Errorhandling, some more critical errors are logged and remain visible for diagnosis purpose.

• Trip- and Totals- counter not affected by critical errors on the system

• Clock does not reset itself after every new start. Relevant for bikes with battery firmware 0.9.6 or 1.9.6.

SUI FW 3.4.1.4

August 25, 2017

Optimized power management

• Enhanced calibration of torque sensor during the ride

• Increased braking power in recup mode of ST1 X

• Optimized temperature management for the battery

Various bugfixes for Stromer OMNI App

• Battery and motor temperature

• Trip and total distance when connected to the charger

SUI FW 3.4.0.2

April 07, 2017

Recuperation and braking mode have been modified, enhancing the life of the battery

• Recuperation cannot be activated at low battery temperatures

• Recuperation cannot be activated when the battery is fully charged

• As soon as the battery has warmed up a little or is no longer fully charged, recuperation and braking mode can be activated as usual

Überarbeiteter Diebstahlmodus erlaubt das beenden des Diebstahlmodus ohne Smartphone

• Diebstahlschutz kann mit der PIN beendet werden

• Wird dreimal die falsche PIN eingegeben, wird das PIN Eingabefenster für drei Minuten gesperrt

Various bugfixes, including:

• Status messages sent after switching on

• Validation of status messages modified

• Backward jumps of the total distance triggered by certain error combinations

SUI FW 3.3.0.10

January, 2017

Functions for the ST1 X and the BQ618 battery

• Compatibility with the BQ618 battery

• Compatibility with the CYRO Drive motor

• Start-up screen with an ST1 X logo for ST1 X vehicles

Torque sensor calibration

• Optimized calibration of the torque sensor while riding

• A manual calibration of the torque sensor, via the sensor menu, is recommended after the update

SUI FW 3.2.x

This fleet-specific firmware was never released.

SUI FW 3.1.x

This fleet-specific firmware was never released.

SUI FW 3.0.4.5

November 08, 2016

Measures to improve communication with the Stromer OMNI app

• Reduction in communication errors – problem with the backend

• Invalid trip and total values rectified – if vehicle on charger

• Optimization of automatic status message when switching off

• Tuning is applied without restart

Optimized riding properties

• Riding properties when maximum supported speed reached

• Controlled acceleration in Move mode

• Elimination of temporary acceleration after braking process

Diverse bug fixes for SUI FW 3.0.3 – among others

• Measures to prevent loss of support

• Malfunctioning of power button

• No acceleration after pushing back onto stand

• No flickering of lights when switching off

SUI FW 3.0.3.4

August 09, 2016

This bug fix release is available to all ST2 S and ST2 with ST983 battery. Vehicles with ST814 battery and SUI FW 2.0.0 are not taken into account.

Optimized software update (only effective with consecutive updates)

• Confirmation after successful update

• Installation after wake up, switch on and off

Adapted handling performance at maximum speed

Stabilizing measures for ST983 battery

Stabilizing measures in charging mode

• No menu access during charging process

Diverse bug fixes for SUI FW 3.0.1 – among others

• Motor blocked after unlocking

• Calculation totals

SUI FW 3.0.2.5

June 17, 2016

This bug fix release is only available for newly delivered ST2 S and ST2 with ST983 battery.

Diverse bug fixes for SUI FW 3.0.0 – among others

• Brake sensor in move mode

• Frozen speed indicator

• PIN possible with less than 9 digits

• Tire dimensions ST2 S

SUI FW 3.0.1

May 27, 2016

This bug fix release is only available for the ST2 S and ST2 with ST983 battery.

Setting time

• Time is set on the battery and saved

• Time can be set in a one-time process for each battery

• No renewed setting of time needed after changing battery

Various bug fixes for SUI FW 3.0.0 – including

• Battery warnings – self clearing

• Reduced power consumption in standby

SUI FW 3.0.0

April 18, 2016

This update is only available for the ST2 S and ST2 with ST983 battery. M99-Pro lamp and ST983 battery are not compatible with older SUI firmware versions. Functions for ST2 S and ST983 battery

• Light management for M99-Pro

• Compatibility of ST983 battery

• Speed display modified in accordance with wheel circumference of ST2 S

Torque sensor calibration in Sensor menu

• To be performed if no or irregular assistance

• When executing unload the pedals and sit on the saddle

Revised theft protection is to prevent user from riding off in error when bike is locked.

• Braking effect when vehicle locked

• Lights flash and PIN input field is displayed before the theft mode is activated

SUI FW 1.5.2

October 26, 2015

SUI FW 1.5.2 is installed on new touchscreens for Production and Service. It is not installed on all bikes across-the-board.

• Support for new motor controller version

1. Supports controller with built-in CAN protection unit

• New display setup for improved contrast

1. Improved contrast calibration in Production display

SUI FW 1.5.0

May 19, 2015

• Optimization of communication when ST2 is switched on:

1. Position is updated every 10 minutes

2. Status is updated every 10 minutes

• Optimized energy management when locked

1. Reduced energy demand when locked

2. More accurate indication of the battery charge level after unlocking

3. Bike flashes only for the first 5 minutes after locking

• New error handling

1. Smartphone recharged at the USB charging socket without generating an OMNI error

2. General stability improvements

SUI FW 1.4.0

April 21, 2015

• Battery charge display:

1. A more accurate calculation approach for the battery charge display ensures the battery is fully charged up at the end of the charging process.

2. IMPORTANT: For optimum charging results, the battery should ideally be charged and stored at room temperature. The battery cannot reach its full capacity in a cold environment.

• New indicators to display mobile network reception:

1. New indicator for GSM signal strength in the riding display The more bars are solid, the better the signal strength is

2. New indicator for GSM signal strength in the riding display Circle with a line through it = GSM and GPRS offline G = GPRS online No G = GPRS offline NOTE: The ST2 can only communicate via the mobile network if there is a GPRS connection. So even if the bars indicate maximum signal strength, communication will not be possible if no "G" is displayed.

3. New indicator for exchanging data packages - A flashing arrow pointing down means the ST2 is receiving data. - A flashing arrow pointing up means the ST2 is sending data.

4. New indicator if new firmware is available for your ST2 Flashing arrow in box = update being loaded Arrow in box = update ready for installation. The next time you switch on/off, you will be asked whether you would like to install the firmware.

• The PIN input display disappears if there is no activity for 1 minute in the locked mode.

• Responsiveness of the touchscreen has been optimized so that commands can be input more precisely and incorrect inputs are minimized.

SUI FW 1.3.0

Internal release was never published

TNT FW 1.01

January, 2016

• Mobile communication is more stable

• Has no influence on range of functions or handling

SUI FW 1.2.00

July, 2014

The firmware update optimizes the charging process when you charge the battery directly inside the ST2.

• Flashing of the ST2 lights in the locked mode is reduced. Only the daytime running lights now flash.

• Display of system messages is optimized.

• Other adjustments

• The firmware update supports new functions of the myStromer smartphone app (from app version: Argentum / August 2014 ):

1. The remote locking and unlocking function is replaced by the “AUTOLOCK” function. With “AUTOLOCK”, you can activate a timer for the automatic lock on the ST2. Via app, you can determine a period of time after which your ST2 is automatically locked. To unlock your bike again, you must enter the PIN when you switch it on.

2. You will now feel the adjustments that you can make when fine-tuning the assistance mode 2 via app much more strongly than before. Speed, torque and agility.

3. New features are that you can make ST2 system settings such as time, language and units via app.

SUI FW 1.1.00

April, 2014

• System languages: German, English, French, Dutch, Italian

• Time format: 12hr / 24hr

• Leave regeneration automatically

• Consideration of the braking mode in regeneration

• New move mode display

• PIN entry with numbers

SUI FW 1.0.00 | TNT FW 1.00

March, 2014

• First release with the basic functions of the ST2

NOTE: A software update takes approx. 1 – 5 minutes depending on the scope. Software updates are only sent if there is a mobile network connection.